The Exchange - Preparing for 2021

12:00pm Friday, 6 November 2020
12:45pm Friday, 6 November 2020
At your desk
Melbourne, Victoria 3000

2020 has been a year of change. Every aspect of running a successful recruitment business has been tested at some point and there are lessons to be learned. 

Now it is time to focus on planning for 2021. What is really going to change in the way we work with clients and interact with candidates? Do recruitment agencies need to make internal changes to leadership, remuneration, technology, marketing, or compliance? 

Join our panel to discuss these issues and more, as well as answer your questions on preparing for 2021.

Got a question for our panel? Email 


Rod Hore
Panel Facilitator

Rod is a 35-year veteran of Australian and international IT and corporate advisory organisations. His executive-level credentials traverse many segments of the staffing and recruitment industry and include corporate advisory assignments, mergers and acquisitions mandates, and C-level advisory to multinational and other public and private organizations. Located in Perth, Rod founded HHMC to provide local industry acumen and global knowledge to Asia Pacific recruitment agencies. HHMC’s innovative business strategies and well-grounded guidance result in clients realising their personal and corporate goals.


Jacqui Wightman
Chief Operating Officer

Jacqui has been leading successful recruitment teams for more than 15 years and brings to her role as Davidson Chief Operations Officer a wealth of experience in the management of national companies, large teams and major account clients.

Jacqui is accountable for the execution and delivery of strategic business plans, business continuity and financial management as well as the overall operational management and performance of business while managing and leading teams. 

Her focus is on executing customer-centric sales strategies that deliver performance and growth across all sales line, while also ensuring the company’s internal processes are streamlined and further support team members to achieve their professional goals.

Jacqui has an excellent understanding and knowledge of the recruitment and HR industries and a reputation as a strong business advisor, both internally and externally.  She is a highly motivated leader and well-known within the business community for improving internal processes, building new business streams to reflect market demands and developing highly motivated and successful teams.


Richard Barnett
Client Solutions Director
Hays Talent Solutions (HTS)

For the past 5 years, Richard has been Client Solutions Director for Hays Talent Solutions (HTS), leading new business activities for MSP & SoW contractor management across ANZ.

HTS has tripled in size since 2017 and in August 2020 was recognised as the Hays ANZ ‘Team of the Year’.

Prior to joining Hays Richard worked in the Australian IT recruitment sector, including 13 years as NSW Manager and National Sales Director for Paxus.

He was a voluntary Board Director of the Australian Network on Disability for 11 years until the end of 2019, actively involved in promoting AND's services to many new organisations, lobbying Government on disability-related recruitment issues and helping develop AND’s innovative ‘Disability Confident Recruiter’ certification program.

He has been involved with ITCRA / APSCo since the organisation was formed in Australia, and in 2016 was the inaugural winner of the ITCRA Social Responsibility award for his voluntary work with AND.

Outside work his interests include loud music, the Socceroos and adventure travel.


Simon Cox
HorizonOne Recruitment

Simon has more than 17 years’ industry experience with the last 12 years as the founder of HorizonOne. The medium-sized Canberra-based team has won numerous national awards including Best Recruitment Start-up (2012 REA Awards), the 2019 RCSA Operational Excellence award, and Best Marketing Campaign (RI Awards, 2019).

Simon is passionate about driving higher levels of service in our industry and driving value for clients through innovative solutions and new technology. 

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