APSCo Assists is an Advice Line service available to Members as a Member benefit. The service is a combination of telephone and email – ensuring business will have a rapid response to queries in the first instance. The standard agreed to by the providers of the service is immediate advice or email/call returned within 24 hours and up to 30 minutes telephone or written advice at no cost to Members. If additional advice is required, Members and the provider can agree/or not to a direct and separate engagement. There is no obligation. All conversations are confidential, and APSCo Australia will only become involved if a Member requests such involvement. The Advice Line moderator will ensure your question reaches the most appropriate Affiliate for a response.
